Entries by Geoff Wilson

Real dirt on your uniform

Sure, you want to show how hard you worked. But sometimes it’s better to just do the work.  “The optics aren’t good.”  Ugh.  That phrase is the start of something bad in many circumstances.  Sometimes, bad optics and a good outcome is much better than a really pretty but really awful outcome. Allow me a […]

So smart you don’t have to listen…

Lack of listening betrays lack of empathy.  Are you too smart to listen? You know that feeling: It’s that feeling that you already know the end of the discussion, so you don’t really have to be patient enough to listen?  Or, maybe it’s that feeling that your position of authority means you don’t have to […]

The hobgoblin of business strategists

If your strategy can’t be wrong, it’s not right. Business strategy, like any real strategic pursuit, is fundamentally ambiguous.  It involves estimating the future along many axes–regulatory policies, competitive behavior, customer tastes, supply shocks, organizational zeal, and investor requirements are just a few. Ambiguity has a terrible consequence for some senior management teams and most strategy consultants: It […]

Strategy is hard when you’re scared

Thinking long is hard when things are short. Have you ever been in a circumstance where short-term shocks completely derail long-term plans?  You might see it in your family life when an illness strikes, or in your professional life when the loss of a customer leads to wholesale panic. On average, we are poorly prepared […]

The bare essence of professionalism

The bare essence of professionalism is reliably doing real work on the right things, and doing it well. One of the benefits of my position as a management adviser is that I get to see a lot of different management and leadership styles. And I get to see them from all perspectives: executive, buyer, seller, consultant, […]

What the fear of missing out does to your business strategy

You don’t want to miss an opportunity, and that means you might miss them all. What does a smart strategist do with resources? Most would say that “strategy” in and of itself depends on focusing the investment of resources against valuable ends. But what happens when you have too many possible directions to go with your […]

Evolution and business transformation

A brief notion of what it takes to actually evolve in the business world. “We need to transform” says the executive. But what does that really mean? To the dude with the MBA, it means driving margins higher, generating more cash flow, and establishing the efficient organization of the future. Only, it’s too often that such […]