There is a better way in professional services. It’s focused on “helping” vs. transacting.
About Geoff Wilson
This author has yet to write their bio.Meanwhile lets just say that we are proud Geoff Wilson contributed a whooping 278 entries.
Entries by Geoff Wilson
What does a comprehensive yet digestible AI policy look like for a professional services firm? I’m going to continue this article with the same starting statement I will use with all AI articles: I’m still learning. We all are. The question I and our team at WGP have been wrestling with is this: Now that […]
In a dog-eat-dog world, it’s important to know when you are the dog. I’m going to write this one with the starting statement that I think all articles on Artificial Intelligence should begin with: I’m still learning. Much is written about the disruption that is happening right at this moment due to AI and the […]
Humans are wired to be at the same campfire. We are seeing a lot of consternation in companies these days around the topic of remote work and so-called “back to the office” movements. Remote work among knowledge workers has been a viable topic for decades, but really came into its own when “everybody” in a […]
The future of professional services will be shaped by emerging AI resources. How you perform or procure these services better get in step with the changes.
Change management strategies are fundamental to strategy implementation. How are you doing? Quick, think of a time that you made a really fundamental change in your life. What did it take to do it? Maybe you changed jobs or started a workout regiment. Maybe you did something more drastic like ending a business or personal […]
We are in a world of opportunity and hurt. Demand is high, spirits (and prices) are up, and supply is constrained. What’s a leader to do?
The faithful delivery of services and product on time is a challenge, maybe it’s time to apply more production-floor common sense to services. Stop me if you’ve heard this story before: An executive hires a consultant to solve a problem. The consulting agreement is for a lot of work–maybe redesigning the way an organization is […]
The sales function far too often treated like an impenetrable combination of personalities, voodoo, and tradition. It’s time for that to stop. I have a theory when it comes to sales. It goes something like this: Along the way in their executive development, a lot of really smart people develop a disdain for sales as […]
Much is said about whether success is better framed as a goal or as a system…I think it’s both, but at different times. Have you ever had a question posed to you that made you think more than it should have? A team member recently asked me if I was a goal-oriented person. My response […]